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The Grandmaster of Disaster

FAQs

Clean Care of New England

Have a restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services do you offer?

    We provide a range of disaster restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, storm damage repair, and more.

  • How quickly can you respond to an emergency?

    We offer 24/7 emergency response services and aim to arrive at your location as quickly as possible, typically within a few hours.

  • Are your technicians certified?

    Yes, our technicians are fully certified and trained in the latest restoration techniques and safety protocols.

  • Do you work with insurance companies?

    We work closely with all major insurance companies and can assist you in navigating the claims process. We also provide documentation to support your claim.

  • What should I do immediately after a disaster?

    Ensure your safety first. Evacuate if necessary, then call us as soon as possible. Avoid touching or moving items until professionals arrive, as this might cause further damage.

  • How do you determine the extent of the damage?

    We conduct a thorough assessment using advanced tools and technology to evaluate the damage and develop a tailored restoration plan.

  • Will my property be completely restored to its original condition?

    Our goal is to restore your property to its pre-loss condition. While every situation is unique, we strive to achieve the best possible outcome.

  • How long will the restoration process take?

    The duration of the restoration process depends on the extent of the damage. We will provide you with an estimated timeline after the initial assessment.

  • Is it safe to stay in my home during the restoration process?

    This depends on the severity of the damage. We'll advise you on safety precautions and whether temporary relocation is necessary.

  • Do you offer any guarantees on your work?

    Yes, we stand by the quality of our work and offer guarantees to ensure your satisfaction.

  • Title or How can I prevent future damage?

    We provide tips and recommendations for maintenance and prevention to help protect your property from future disasters.

  • What areas do you service?

    We service all of Rhode Island, and we're continually expanding our coverage area.

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